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 NATCO Internet Services
The Internet
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NATCO NET: Requirements
Our Service Includes
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Internet Options
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NATCO Internet Accelerator

The Internet is a worldwide electronic network of information. When information is loaded onto the Internet, computer users around the world can access it.

A massive amount of information makes up the Internet, including books, magazines, music, library materials, catalogs and commercial and personal communications.

Interactivity makes the Internet unique. Users can discuss topics of interest in newsgroups or join live chats.

The framework of the Internet resembles a spider's web. The "Web" allows you to move through the Internet, bringing materials to you in a readable format. The Web uses text, photos, graphics, video and sound.

NATCO Technologies, a subsidiary of NATCO Communications, offers toll-free Internet access to homes and offices in portions of Baxter, Marion and Boone Counties. In addition, NATCO Technologies' servers can host Web sites for businesses, organizations or individuals located anywhere in the United States.

NATCO Technologies Internet Access Account

Your first step in getting online is setting up an access account. NATCO offers NATCO Net (Internet access accounts) to homes and offices throughout its Twin Lakes and South Shore service area.

Area residents and businesses can use a NATCO Internet access account without a long distance charge. When you sign up for an Internet access account through NATCO, we'll provide you with a toll-free, local phone number for modem use.

No matter where you live in our service area, NATCO offers local unlimited access for as little as $19.95 per month.

You may subscribe to NATCO Net without toll charges regardless of who provides you normal telephone service. For example, NATCO Net customers that live in the Mountain Home, Harrison or Yellville areas, as well as the NATCO service area, can reach NATCO Net through a local telephone number. There is a one month minimum charge for Internet access service.

www.natconet.com

NATCO's Web site features current news about the phone company and detailed information on the services offered. You can learn about the new technology and latest services available from NATCO, find an area code for U.S. cities, browse online yellow page links, learn about NATCO's Internet services and pay your phone bill online.

www.natcotech.com

NATCO Technologies Web site features technology updates and support for our Internet customers, including: FAQs and a Technical Support Bulletin Board.

www.southshore.com

South Shore's tourism-oriented site features community service and tourism information for towns in or near the south shore of Bull Shoals Lake. The site includes driving tours, online calendar of events, maps, useful links and news from the South Shore Foundation.

NATCO Net

Equipment Requirements

* A personal computer with a 486 or equivalent processor
* 64 megabytes of RAM   
* 100 megabytes of free hard drive disk space needed for systems without Internet software (Windows 98 and above have Internet Explorer)  
* A telephone line, NATCO DSL line, or WildBlue Satellite Dish
* A conventional analog modem with a speed of 33.6 or faster, NATCO DSL modem, or WildBlue Satellite Dish
*

Internet software such as Netscape or Microsoft's Internet Explorer (Windows 98, 2000, ME, and XP include Microsoft's Internet Explorer)

NATCO Technologies Service Area

Bellefonte, Bergman, Bull Shoals, Compton, Cotter, Diamond City, Everton, Flippin, Gamaliel, Gassville, Harrison, Henderson, Lakeview, Lead Hill, Mallard Point, Midway, Mountain Home, Norfork, Omaha, Pyatt, Salesville, Summit, Valley Springs, Western Grove, Whiteville and Yellville.

2 or 5 Month's Free Internet Access Service

(Offer applies to $19.95 and $28.95 monthly services.)

Sign up with NATCO Technologies for 1 or 2 years and save on the cost of Internet access service. New or existing customers can take advantage of this offer.

* 1-year contract paid in advance: 2 months FREE (13th, 14th)
* 2-year contract paid in advance: 5 months FREE (25th, 26th,
  27th, 28th, and 29th)
* We continue to offer Internet service billed on a monthly basis.
* All offers apply to the $19.95 and $28.95 service plans.
* DSL not included in this offer.

Is DSL access available through NATCO?

Yes. Currently, NATCO Technologies offers DSL in all of its telephone exchanges and portions of Mountain Home. Call NATCO to find out if a high speed service (DSL) is available to your home or office.

NATCO Net (Internet access) Includes:

For one low fee per month, you receive NATCO Net - a toll-free local Internet account that allows your computer to dial up to the Internet. With NATCO Net you receive:

* Unlimited access for single user
* One e-mail account (see available domain names).
* Web page space - Up to 5 MB of server space and CGI-bin directory access.
* A free call for Internet access - A local access number is available for communities in the NATCO Technologies service area. NATCO Technologies provides local dialup for specific exchanges. Any toll calls are the customer's responsibility.
* Free, one-time system configuration for PC owners - If you wish, you may bring your IBM-compatible computer to NATCO or one of NATCO's partners (by appointment) and we will configure your Internet software at no charge. If your computer system already includes Internet software, we will configure that software. If you require software, please discuss your options with the technician. The setup can also be done over the phone.
* On-site service available - NATCO Technologies does offer on-site service for customers who wish for a NATCO technician to travel to their home or office. The fee for this service is an hourly charge. There is a one-hour minimum charge, and charges begin from the time the technician leaves the office. Time over the initial hour is billed in 15-minute increments. These same services are available from NATCO Partner Brooks-Jeffrey Computer Store in Mountain Home. 
*

Free over-the-phone technical support - NATCO Tech customers may call a toll free number (1-888-276-8059) for free over-the-phone technical support 24-hours a day, 7 days a week...including holidays and weekends.

As stated earlier, NATCO Tech technicians will provide free first time configuration for new customers. In addition, our technicians will offer free ongoing assistance with the following issues:

  • If you purchase a new computer, our technicians will provide free configuration assistance over the phone.
  • If you wish to upgrade your NATCO access service or add services (including additional e-mail accounts, moving from modem access to DSL, etc.) our technicians will provide free assistance over the phone.
  • Our technicians will assist customers who have problems with sending or receiving e-mail or connecting.

NATCO Technologies does NOT provide any technical service for the following issues:

  • Problems caused by the installation and/or deletion of software.
  • Problems that are diagnosed as hardware issues. These problems are referred to the computer manufacturer and/or the retailer who sold the computer.
  • LAN configuration and support may be referred to an outside computer maintenance company.
  • Problems with customer Web sites are referred to a Web site construction/maintenance firm. NATCO does not assume responsibility for the function and/or maintenance of hosted sites.
*

Free Technician's BBS - See the Technical Support Bulletin Board for frequently updated tips and helpful hints.

* Free, one-time Internet Quick Class - All new subscribers can attend a 1-1/2 hour Introduction to the Internet Quick Class, taught at NATCO Partner Brooks-Jeffrey Marketing, Inc. in Mountain Home. Or, if you prefer, you may review the Class manual online.
* Fast service - Call NATCO or a NATCO Partner today and sign up for Internet access service. If you're a new user, you can schedule an appointment to bring in your computer and sign up for a Quick Class. Advanced users may speak with a technician over the phone to set up service. New customers who require only over-the-phone setup service can be online within hours of signing up.
* Free newsletters - Subscription to NATCO's customer newsletter and electronic newsletter.

NATCO Technologies - Internet Options

NATCO Net Modem Dialup
* Internet access/1 e-mail $19.95 per month
* Internet access/3 e-mails/5 MB server space/CGI-bin directory $28.95 per month
* NATCO's Dial-up Accelerator $3.95 per month
(in addition to your Internet access fee)
NATCO DSL - Call us at 1-800-775-6682 for pricing and availability.
 
Additional Services
* Additional e-mail accounts $3.00 per month
* E-mail accounts without Internet access $6.95 per month
* E-mail forwarding per address (forwarding only available to NATCO Net customers) $1.00 per month
* On-site software configuration and support Hourly Charge

*

Spam E-mail Filtering $1.99 per month

NATCO Technologies' Web Site Hosting Services
Our Web Hosting brochure in pdf format
 
How do you publish a Web site?
If you are building your own Web site or have hired a firm to build the site for you, one of your first steps is to secure space on one of NATCO Technologies' servers. We will assign your site to a server that fits your needs. Call us at 1-800-775-6682.

Does NATCO have experience with virtual domains?
Yes! NATCO Technologies was the first area Internet Service Provider to support virtual domains. With a virtual domain, you receive many of the benefits of having your own domain without the hassle of managing a server.

What Web site services does NATCO offer?

* Server space -  In increments of 5 megabytes.
* Web site address - www.southshore.com/~yourname (8 character maximum) or your choice of other domain prefixes.
* Virtual domain - Address hosting.
* Traffic reports - NATCO Technologies' Webalizer report allows you to track the traffic to your site. The online reports are available in text and graph formats. The information details the server pages accessed and other traffic patterns. A $10 setup fee will be charged to establish this service. Available for virtual domain sites only.
* CGI-bin directory - NATCO Technologies will provide you access to a CGI-bin directory.
* File Transfer Protocol - You and/or your Web site builder will be assigned a password that will allow you to load pages to your site via FTP.
* Regular back-ups - Although we recommend that you or your Web site builder maintain current back-ups of your site at your location, NATCO Technologies does perform regularly scheduled back-ups for all information hosted on NATCO Technologies' servers. These back-ups would be used for emergency restoration if needed.
* Free Online Yellow Page Link - A free link to your site from NATCO and South Shore Online Yellow Pages - www.ozarkregionaldirectory.com.

Who do I call if my site isn't working correctly?
Although NATCO does not build or maintain Web sites, NATCO Partner Brooks-Jeffrey Marketing, Inc. in Mountain Home offers Web site building and maintenance services for NATCO customers. NATCO does not assume responsibility for the function and/or maintenance of hosted sites.

Does NATCO offer Web site hosting packages?
Yes! NATCO offers packages or a la carte Web site hosting services. You may choose from one of the packages described below or create your own from NATCO's Web site hosting options.

Starter Web Site Hosting Package - $14.95/month

* $50.00 setup fee*
* One domain name
* Three e-mail addresses with hosted domain name
* 20 MB server space
* CGI-bin directory
* Webalizer Web page statistics report
* 5 gigabytes of data transfer per month
* Separate IP address
 

Standard Web Site Hosting Package - $29.95/month

* $75.00 setup fee*
* One domain name
* 10 e-mail addresses with hosted domain name
* E-mail forwarding for any of the 10 e-mail addresses
* 50 MB server space
* CGI-bin directory
* Webalizer Web page statistics report
* 10 gigabytes of data transfer per month
* Separate IP address
* Cold Fusion support
* SSL Enabled**
 

Deluxe Web Site Hosting Package - $49.95/month

* $100.00 setup fee*
* One domain name
* 15 e-mail addresses with hosted domain name
* E-mail forwarding for any of the 15 e-mail addresses
* 100 MB server space
* CGI-bin directory
* Webalizer Web page statistics report
*

20 gigabytes of data transfer per month

* Separate IP address
* Cold Fusion support
* SSL Enabled**
 
*Setup fees waived if prepaid for one year.
**Customer is responsible for purchasing the security certificate.
 
Additional Conditions
* Data transfers exceeding the designated amount in the package will be billed at $5/gigabyte. Your Webalizer reports track data transfers from your site.
* If the full number of e-mail addresses isn't chosen with the initial order, they may be added at a later date at no additional charge.
   
 
NATCO Web Site Hosting Options
* Virtual domain activation $10 one time
* Separate IP address $10 per month
* Virtual domain for an active site $10 per month
* Traffic report (for virtual domains only) $5 per month
* Web server space $5 per month/5 MB
* CGI-bin directory $5 per month
* FTP access only account $5 per month
* Web page loading $20 each loading up to and per 10 MB
* Activation Fee $10 each service after original order
* Data Transfers (over transfer limits included in packages) $5 per gigabyte

Packages and prices effective June 2005. Prices and offers subject to change without notice.

A one month minimum fee is required for all Internet Services.

E-mail Only Option
Instead of subscribing to our unlimited Internet access, you may subscribe to Internet e-mail only. No other obligation. For more information, call a customer service representative at 1-800-775-6682.

If you're planning on being out of town for a while and want to reduce your monthly costs, consider this: Instead of closing your NATCO Internet account while you're away, reduce your account to e-mail only. At a lower monthly cost, this option preserves your user ID and password, and allows NATCO to continue accumulating your e-mail while you're gone. There is no fee to reduce your account or to reinstate it to full access when you return. Call for price information.

Free E-mail account - choose from any of these domains:
As a NATCO Internet customer, you may choose any of the following domain prefixes:

* your name@baxtercounty.net
* your name@bellefonteweb.com
* your name@bergmanweb.net
* your name@boonecountyweb.com
* your name@bransonusa.net
* your name@bullshoals.net
* your name@calicorock.com
* your name@comptonnet.net
* your name@cotterweb.com
* your name@diamondcity.net
* your name@evertonweb.com
* your name@flippinweb.com
* your name@gassville.com
* your name@harrisonweb.com
* your name@lakenorfork.com
* your name@lakeviewnet.com
* your name@leadhill.net
* your name@marioncounty.com
* your name@midwaynet.com
* your name@mymtnhome.com
* your name@norfork.net
* your name@omahaweb.net
* your name@ozarkmountains.com
* your name@pyatt.net
* your name@southshore.com
* your name@valleysprings.net
* your name@westerngrove.com
* your name@wholedamarea.com
* your name@yellvilleweb.com

Sign up today at:

NATCO Technologies
Flippin
1-800-775-6682
Brooks-Jeffrey Marketing
Mountain Home
870-425-8064
 
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NATCO Technologies
301 East Main Street • P.O. Box 209 • Flippin, Arkansas, 72634
Toll Free: 1-800-775-6682 • © All Rights Reserved
Services and rates subject to change. Please call to confirm current availability.